Privacy Policy | TrilogyWellness

Trilogy Wellness LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.trilogywellness.org referred to herein as(the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you submit any forms on the site; we collect certain information from you, including your name, email address, phone number, and a detailed description that you have chosen to type into any forms on the site. We refer to this information as “Personal Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Form Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Form Information that we collect through the site to store your information in our Electronic Medical Record’s systems. Additionally, we use this information for the purposes of:

1.) Communicating with you including via Email and Phone Call.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google analytics and Wix analytics to optimize our website to reach as many potential patients as possible. This information is never sold or used for any deceptive purposes.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you submit a form through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONFIDENTIALITY

Trilogy Wellness strives to maintain confidentiality. Our team should never discuss with anyone else (unless proper documentation is supplied through ROI) any treatment methods or medications you are prescribed. This covers all medications used at our facility include Suboxone, Sublocade, Vivitrol, Zubsolv, or any other medication.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at webadmin@trilogywellnesscenters.com.